Vorsicht Phishing Emails

25. March 2025
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Warning: Protect Yourself from Phishing Emails!

Dear Customer,

Recently, we have seen an increase in fraudulent emails (phishing emails) that appear to come from us. These emails often ask you to enter personal or confidential information, such as passwords, credit card details, or other sensitive data.

🚨 Important Information:

We will never ask you to enter confidential information via email!
We do not send links to login pages or payment requests via email.
We communicate exclusively in German – you will never receive an email from us in English.
We will never send an email asking you to re-sign our Terms and Conditions.

🔎 How to Recognize a Phishing Email:

  • The email contains an unusual or impersonal greeting.
  • It creates urgency, pressuring you to act quickly (e.g., “Your account will be suspended”).
  • The email includes links to unknown or slightly altered websites.
  • The sender address looks similar but is not identical to our official email address.

📢 What to Do If You Receive a Suspicious Email?

Do not click on links or open attachments.
Do not enter any data.
📩 Forward suspicious emails to us.

Stay alert and protect your data!
Your Ki-Team